Open Box Delivery – Inspect Before You Accept

Most Ivoric orders include Open Box Delivery to ensure:

• Correct product is delivered (style, color, size)
• Item is free from damage or defects

Inspect the item at the time of delivery. Once accepted, it is considered confirmed.

Return Eligibility

• Unused, unwashed, and in original condition
• Tags, labels, and Ivoric Return Seal intact
• Return raised within 7 days of delivery

No returns for worn, damaged, or tampered products.

How to Request a Return

1. Login at www.ivoric.in
2. Go to My Orders
3. Click Request Return with reason + images
4. Wait for confirmation via email or call

Or email us at hello@ivoric.in

Return Pickup & Shipping

We offer reverse pickup in select areas. Return shipping may apply for size or dissatisfaction returns.

Refund Process

• Refunds processed in 7–10 business days
• Refund via original method or bank transfer (for COD)

Non-Returnable Items

• Items marked Final Sale
• Used or damaged items
• Broken/missing return seals

Order Cancellations & Exchanges

Cancel before dispatch. No direct exchange – return & reorder instead.