Terms & Conditions

Welcome to Ivoric Lifestyle Private Limited (“Ivoric,” “we,” “us,” or “our”). By accessing or using our website (www.ivoric.in, www.ivoriclifestyle.com, www.ivoriclifestyle.in) and services, you (“User,” “Customer”) agree to comply with and be bound by these Terms and Conditions.

1. General Use of the Website

• You must be at least 18 years of age to make purchases.
• Do not misuse the site: no hacking, virus injection, or IP infringement.
• We may suspend access for any policy violations.

2. Product Information and Pricing

• All products are Made in India under the Ivoric brand.
• Details are accurate, but minor variations may occur due to lighting/screen settings.
• Prices are in INR and inclusive of taxes unless stated otherwise.
• Prices and availability are subject to change without notice.

3. Orders and Payments

• Order placement confirms intent to buy.
• Payment via Razorpay, UPI, cards, wallets, etc.
• COD available for select pin codes.
• Failed payments result in unprocessed orders.

4. Shipping and Delivery

• Standard delivery within 5–10 business days (India only).
• Delays may occur due to location or external factors.
• Shipping charges (if any) are shown at checkout.

5. Returns, Refunds, and Cancellations

• Refer to our Return and Refund Policy.
• Cancel orders before shipment by contacting support.
• Refunds may be declined if policy conditions aren't met.

6. Intellectual Property

All content on this website, including text, design, photos, and logos, is the intellectual property of Ivoric Lifestyle Pvt. Ltd. Unauthorized reproduction or use is strictly prohibited.

7. User Accounts and Security

• Login available via OTP, Google, or Apple.
• You are responsible for your login security.
• Contact us immediately for suspicious activity.

8. Limitation of Liability

Ivoric is not responsible for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount paid for the product.

9. Dispute Resolution

We encourage resolution through communication. These terms are governed by Indian law, and disputes will fall under the jurisdiction of courts in Gautam Buddh Nagar, India.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our website constitutes acceptance of any changes.

11. Contact Us

For questions or support:
Email: hello@ivoric.in
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